FAQs
1. Are your laptops brand new or refurbished?
All laptops at GH TECH are 100% brand new and genuine. We source our products directly from trusted brands and authorized distributors.
2. Do your laptops come with a warranty?
Yes! Every laptop comes with an official manufacturer’s warranty. Warranty details vary by brand and model, and we share them clearly with each product.
3. How long does delivery take?
Orders are typically delivered within 3–5 working days in major cities and 5–7 working days for other areas
4. What payment methods do you accept?
We accept credit/debit cards, bank transfers, and cash on delivery (COD) in select cities.
5. What is your return/exchange policy?
You can request a return or exchange within 7 days of delivery if the product is defective, damaged, or not as described. Please ensure the laptop is in its original packaging with all accessories.
6. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email/SMS to monitor your delivery status.
7. Do you offer technical support after purchase?
Absolutely. Our support team is available to help with setup, troubleshooting, and warranty claims after your purchase.
8. Do you provide bulk discounts for offices or institutions?
Yes, we offer special pricing for bulk orders. Please contact our sales team at info@ghtech.pk for details.
9. How can I contact GH TECH for queries?
You can reach us via:
Email: info@ghtech.pk
Phone: 03216551133
Live Chat: Available on our website during business hours.
Q10: Do you offer warranty on your laptops?
Yes, all our laptops come with a standard manufacturer’s warranty. The duration depends on the brand (usually 1 year). You can also purchase extended warranty plans for extra peace of mind.