Return & Exchange Policy
Return & Exchange Policy
At GH Tech, we want you to shop with confidence. Every laptop we sell is 100% genuine, tested, and backed by warranty. Still, if you face any issue with your order, our Return & Exchange Policy makes the process simple and stress-free.
Eligibility for Returns & Exchanges
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Products can be returned or exchanged within 7 days of delivery.
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The laptop must be unused, in original packaging, with all accessories (charger, manuals, warranty card).
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Proof of purchase (invoice/order number) is required.
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Returns are not accepted for:
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Accidental damage, scratches, or liquid damage.
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Software-related issues (can be resolved with technical support).
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Products purchased during clearance sales.
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How to Request a Return or Exchange
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Contact our support team at info@ghtech.com or +92-3216-551133.
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Provide your order number and reason for return/exchange.
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Our team will guide you through the pickup or drop-off process.
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Once inspected, we’ll confirm your refund or replacement.
Refund Process
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Refunds are issued within 7–10 business days after product inspection.
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Refunds are made via the same payment method used during purchase.
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Shipping charges (if any) are non-refundable.
Exchange Process
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If you want to upgrade or change your laptop, simply request an exchange.
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Any price difference must be paid or refunded accordingly.
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Exchanges are subject to product availability.
Our Commitment
Your trust means everything to us. That’s why GH Tech ensures:
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Transparent return & exchange rules.
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Hassle-free pickup and support.
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Quick resolutions with customer-first priority.
Our goal is not just to sell laptops, but to deliver peace of mind with every purchase.